Legal
Refund & Cancellation Policy
Last updated: October 17, 2026
We want you to be satisfied with your purchase. This policy explains how refunds and subscription cancellations work for all JD Apps products.
1. 7-day guarantee
You may request a full refund within 7 days of your purchase, for any reason, by contacting us. If a sales page shows a longer guarantee period for a specific product, that longer period applies.
2. How to request a refund
Email josedavicruzribeiro@gmail.com or message us on WhatsApp (+55 88 99607-9997) with:
- the email address used at checkout;
- the product name and date of purchase.
No complicated forms or justification are required.
3. Processing
Approved refunds are issued to the original payment method within 5 business days. The time for the credit to appear on your statement depends on your bank or card issuer, usually 5–10 business days. Once refunded, access to the product is removed.
4. Subscriptions
- You can cancel a subscription at any time by emailing or messaging us, or through the link in your purchase confirmation email when available.
- Cancellation stops all future charges. You keep access until the end of the period already paid.
- The first payment is covered by the 7-day guarantee. Renewal payments may be refunded if requested within 7 days of the renewal charge.
5. Unrecognized charges
If you see a charge from JDAPPS that you don't recognize, contact us first. We will identify the order or refund it if it was not authorized — usually much faster than a bank dispute.
6. Contact
JD Apps — trade name of José Davi Cruz Ribeiro (individual sole trader)
CPF 038.534.163-65 · Rua da Luz, 209, São Miguel, Juazeiro do Norte, Ceará, Brazil
Email: josedavicruzribeiro@gmail.com · Phone / WhatsApp: +55 88 99607-9997